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We are happy to be of service!

If in doubt on who to contact for your question, email us at [email protected]

Important Email Addresses

Mortgage Support Team/Help Desk                 [email protected]

Lock Desk                                                                [email protected]

Case Number Ordering/CAIVRS                       [email protected]

General Assistance                                                [email protected]

Appraisal Department                                          [email protected]

Scenario/Income Review                                     [email protected]

Closing Department                                              [email protected]

Correspondent Package Delivery                       [email protected]

Assisted Correspondent                                       [email protected]

PTF Condition Delivery                                       [email protected]  

Our Departments and Staff

Sales Staff

Toni Pierce                    [email protected]                           TPO National Sales Manager/Account Executive/Trainer

815-676-0988

Robert Anderson          [email protected]                   Senior Vice President/Account Executive

815-676-0993

Justin Yahnig                 [email protected]                       Account Executive/Vice President

815-419-4176

Shelsie Crawford           [email protected]                                           Customer Service Team      

815-676-0990

Sandra Woodson          [email protected]                                            Customer Service Team

815-673-7112

Karley Nicholson           [email protected]                                                Customer Service Team

815-215-8189


Tamara Murray             [email protected]                                                Customer Service Team

815-676-0990

Secondary Department/Lock Desk

Dave Weber                   [email protected]                            Secondary Manager

815-676-4791

Mandy Bill                    [email protected]                              Lock Desk

Operations Staff

Robert Anderson          [email protected]                 Senior Vice President/Division Manager

815-676-0993

Wayne Pierce                 [email protected]                     Operations Manager

815-676-0987

Rebecca Moorehead     [email protected]           Post Closing Manager

815-676-5975

Josh Heinrich                [email protected]                   National Retail Sales Manager

630-399-2827

Angie Lampson            [email protected]                  Compliance Jr Manager

815-676-5009

Nikki Michaels               [email protected]                      Compliance Jr

815-676-0990

Loretta Swed                 [email protected]                       Compliance Jr

815-676-0990

Amy Gregory                 [email protected]                      Compliance Jr

815-676-8197

**FSB Policy is to not allow direct contact with the Underwriting staff. This allows them to continually work on files to keep turn times 36 - 48 hours. If you have underwriting or condition questions, please contact [email protected] for assistance. They will advise you quickly!

Kristen Snethen             [email protected]                Head Underwriter

Jill LaBallister                [email protected]                      Underwriter

Lucas Ecker                  [email protected]                       Underwriter

312-690-5549

Amy Roberts                 [email protected]                       Underwriter

Dawn Brimer                  [email protected]                     Closer

309-213-2539

Danielle Lemmons        [email protected]             Closer

309-213-2552

Marilyn Hanson             [email protected]                 Appraisal Department

312-690-5550

Allison Huff                    [email protected]                       Post Closing/Government Insuring

309-213-2553

Amber Edwards             [email protected]               Post Closing

309-213-2549

Lisa Rosenkrans            [email protected]               Post Closing

309-213-2549

Nicole Faber                  [email protected]                      Post Closing

844-868-2746

Randi Taylor                  [email protected]                       Posts Closing

Kristen Moorehead       [email protected]             Suspense Coordinator

312-690-5551

An Equal Housing Opportunity Lender. Information is intended solely for mortgage bankers, mortgage brokers, financial institutions, and correspondent lenders. Not intended for distribution to consumers, as defined by Section 226.2 of Regulation Z, which implements the Truth-In-Lending Act. Copyright 2014 Flanagan State Bank. Headquarters located at 301 W Falcon Hwy, Flanagan, IL 61740. Phone: 815-796-2264. TPO Division located at 333 Chicago Road, PO Box 302, Paw Paw, IL 61353. Phone: 815-676-0990. All rights reserved. NMLS ID 408461. Nationwide Mortgage Licensing System (NMLS) Consumer Access Website: www.nmlsconsumeraccess.org. Rates, programs and fees are subject to change without notice.

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